YesGifts Customer Comments

YesGifts are a team who appreciate customer comments, feedback, opinions or reviews and who always strive to improve their service. If you have shopped with YesGifts in the past or recently we would love to hear your comments. Please take the time to fill out the anonymous form.

Farningham - 25/09/09

Service: “Your production team was a little late with our proof, but Emma Naylor really was top notch in chasing them and keeping me in the loop. I'm a director at farningham and I was really impressed and a little jealous she wasn't one of my staff to be honest.”
Products: “The wet proof was top quality, excellent.”

C&G Antique Firearms - 03/08/09

“Efficient, friendly service; Fabulous.”

Industria Bearings and Transmissions Ltd - 23/07/09

“I Have asked many companies for quotes but non have been as helpful and cheerful as YesGifts "Emma" I am sure that i will place an order.”

Reloc8 Ltd - 15/06/09

“All Excellent.
Quick responses to emails.
Quick turnaround of information.
Quick delivery as requested.”

Birmingham City Council - 22/04/09

“Thank you for delivering all our materials at such high quality and in such speed. You and your team provide a first class service and with a smile”

PUBLIC Ltd - 06/04/09

Service: “Emma was most professional, courteous, and helpfull. The advice she gave was an important contribution to our final decision on the order.”
Products: “Good quality with a high percieved value.”
“I would certainly use Yesgifts for sourcing future promotional items.”

MBDA - 03/04/09

Service: “The service I received was fantastic - I had an urgent short notice requirement and Yesgifts completed my order on time as requested.”
Products: “Product was great - They exceeded my expectations and Emma’s suggestions were spot on.”
“All in all a fantastic service - great price excellent selection of products msot importantly were able to fulfill my requirements within a very short period of time. I will be using yes gifts in the future for all my merchandise requirements. Emma was very helpful and professional and a pleasure to talk to.”

Claude Lyons Ltd - 03/04/09

Service: “Efficient and timely”
Products: “Arrived on time and exactly as asked for.”

Working Minds Project; Leeds Mind - 16/03/09

Service: “Really fantastic service - was kept up to date about delvery times and progress of the order.”
Products: “Great final products - arrived quickly and securely packaged. We’re really pleased.”
“We would always come back to Jan-Claire and YesGifts for our promotional products in the future!”

SLG Marketing - 05/03/09

Service: “I had an almost impossible deadline to meet and with emma’s help I met it.”
Products: “The USB sticks were perfect and arrived a day early!”

SLG Marketing - 20/02/09

Service: “Emma was extremely helpful throughout, I will definitely be using Yesgifts again. Cheers Emma!”
Products: “The Giant Pencils were a massive hit with our client who said they could not give them away fast enough at their exhibition. They also arrived a day early!”

YouAtWork - 18/02/09

Service: “Excellent service provided by Jan as usual, extremely friendly and helpful it is a pleasure speaking to Jan each time we need to place an order!! Plus goods are always delivered in a super quick time.”
Products: “Ideal for the awareness days we carry out for our clients.”

Anonymous - 05/02/09

Service: “Diane was fabulous. She was patient with me when I dithered and her attention to detail was very clear right from the start. She emailled me night and day with progress updates and revisions I had requested.I would not hesitate in employing her myself as I also work in the customer service industry and I know how hard it can be to keep a customer happy.”
Products: “The coasters are as I requested they have just arrived < a week after I signed off the order and they look great.”
“I shall come back for more products.”

Anonymous - 30/01/09

“Great and Friendly Service. Excellent Value and a great finished product.”

Perception Support - 30/01/09

Service: “I gave Jan a really tough deadline which she met with real professionalism. Her assistance, and patience, throughout the process was fantastic.”
Products: “We received the order when expected and the products were perfect.
My positive experience of using Yes Gifts means that I will be coming back should I need to order anything in the future.”

Indigo Creative - 15/01/09

Service: “Emma has been a great help and made sure that our deadline was met!
I will certainly be using your company again for my future projects if all your staff are as helpful and attentive as Emma.”
Products: “We received a few samples through the post which looked great and exactly what we were after!. Keep up the fantastic customer service!!”

Heywood Middleton and Rochdale pct - 13/01/09

Service: “absolutely great. really quick answers to questions and very patient with us when we couldn't get our act together.”

BlackRabbit IT - 23/12/08

Service: “Excellent very helpful.”
Products: “Very good and our customers loved them. When I called I knew nothing about the product I wanted, Emma was very helpful, explained evrything and I got a brilliant product thank you.”

Kitroom Monkey Limited - 19/12/08

Service: “Emma was a great help and advised me as to pens and especially timings of delivery which was crucial for the order.”
Products: “Pens are exactly as described and more importantly work!! Very happy and will be back.”

F.G. Keen Ltd - 18/12/08

Service: “Very helpful and accomodating. We left our order for Christmas until the very last minute, when many other companies quoted delivery in the New Year, and yet YesGifts turned it around with a week to spare. Great stuff.”
Products: “Very nicely produced calendar. Our company letterhead was merged with the design seamlessly, and the end result was very professional. We will certainly be looking to use YesGifts in the future.”

Kaisertech Ltd - 25/11/08

“Diane was most helpful and friendly. Got back to me very fast with prices and details. Nice to get some good service in the UK for once - well done ! .”

Oil & Gas UK - 28/10/08

Service: “First class.”
Products: “Great quality, very professional finish. Delighted with the service received, will defintely use Yes Gifts again!”

Clyde Materials - 24/10/08

Service: “Extremely helpful and honest, did not want me ordering items which they knew i wouldnt have been satisfied with.”
Products: “Very pleased, good quality engraving and quick delivery. Would definately recommend using them again.”

Anonymous - 02/10/08

Service: “Jan was incredibly helpful. We had a very short leadtime and her presales advise was invaluable, as was her ability to get everything organised so quickly! We expected a delivery date of Friday (3 days after sending artwork) but were thrilled to see them delivered on the Thursday. We’ll definately remember Yesgifts when we need another job doing!”
Products: “Really nice quality notebooks. The product looks far more expensive than it was, and makes a great giveaway. Printing quality is also excellent.”

Saïd Business School, University of Oxford - 01/10/08

Service: “Very good, Jan has been great in turning our order round in a very short space of time.”
Products: “Brilliant, the students and staff love them.”

CBS Lettings - 01/10/08

Service: “Very fast service and very good customer service. Very helpful and kept me updated throughout the order.”
Products: “Products are very good, as described on website.”

Ballroom Experience Co - 26/09/08

Service: “Fantastic. Delivered on time at every stage - proof, invoice and goods. In fact some of the goods came through a week before deadline”
Products: “Superb. Great quality and brilliant value for money. Will definitely return.”

Clinical Audit Support Centre - 17/09/08

“Thanks for working with us on the coasters, they arrived this morning and look superb! We’re delighted with the outcome and I’m sure we’ll use Yes Gifts again in the future”

The Search Works - 10/09/08

“Excellent service, Emma was really helpful , friendly and always available to talk to and didn't get frustrated when we kept on feeding back changes when we had very limited timings!”
“Will definitely be working with the company again when we need to, and hopefully Emma will remain our contact!”

Keep-It Security Ltd - 08/09/08

Service: “The service we received from Yesgifts was second to none. They were really helpful and professional”
Products: “The design of the badges was great, the badges are good quality and well made.”

Ground Up Development - 06/09/08

Service: “Emma was very accommodating and eager to please the customer. They arrived on time - even though we ordered last minute, emma pulled out all the stops to get us our goods on time!”
Products: “We were on a tight budget and looking for quality, lowcost items which Emma sourced for us.”

Johnson and Johnson - 04/09/08

Service: “Excellent - I gave them a really short timeline but everything was delivered in time!”
Products: “Perfect - just what I was looking for and value for money even with the late order fee”

Holiday Inn Basildon - 03/09/08

“Excellent quick response and turn around”

CSE - 28/08/08

“Jan-Claire – Very efficient, friendly and went out of her way to find another similiar product within our budgetary guidelines. truly appreciated the service!”

Etihad Airways - 20/08/08

“Brilliant! Very helpful! After receiving the sample we changed our mind and wanted a slightly different style”
“Yesgifts found exactly what we where looking for.”

Quotiva Network - 04/08/08

“Yes Gifts Rocks. We ordered very late and off list, product arrived early in perfect condition. We’ll definitely be buying more from you in the future, thanks again for the awesome service last week.”

Northern Transport Planning - 25/07/08

“Thank you very much for all your hard work re the coasters. The quality of the product and the design were even better than we’d hoped for. I’d be pleased to use your company again next time I have an opportunity to place business your way.”

Thomson Shepherd Ltd - 11/07/08

“Liz, I just wanted to thank you very much for the brite mouse mats. They are fabulous!!! We are very impressed with them. They are excellent quality and they are very good for using on our desks as they don’t slide around. Very many thanks again for a superb job”

Bob Ford Associates - 30/06/08

“Jan (who delt with my order) was wonderfull. I cound’nt have asked for a friendlier person. I felt that she went out of her way to make my first order with you easier. She was so helpfull and aproachable that I had decided to use your company despite a cheeper quote. THEN she even price match the other company so to Jan if you read this, THANK YOU I take my hat off to you and will DEFINITELY tell other people about yesgifts.co.uk”

Neoss Ltd - 06/06/08

“Emma was so very helpful and knew about all the stock and could answer any of the random questions I fired at her on a daily basis!”
“The USB memory sticks look fantastic!”
“I would recommend yes gifts and use them again!”

Connons of Stonehaven - 05/06/08

“Quick response to initial query and very helpful whilst deciding on text format.”
“Very pleased with adloop keyrings. Fit the bill fine.”
“Will probably come back to you again in the future.”

PR4 - 04/06/08

“A fantastic service. Emma was very helpful, making sure that I had the quote on time and that the products were pushed through in time for our launch. Emma was great throughout the process, extremely friendly, and I would definitely reccommend this service to others.”
“The pads are very high quality and we’re pleased with them.”

Essex & Suffolk Water - 03/06/08

“The bags arrived the other day and are great - we were particularly pleased with the speed at which you could organise and deliver the product.”

Perth & Kinross Council - 22/05/08

“From my initial enquiry Emmas has been very helpful. Everything was done on time. The product quality has met our expectations.”

UPS Ltd - 21/05/08

“We have received an excellent service to date and happily continue to use you. Great product choice and have received positive feedback from our clients re. the variety we have. Jan-Claire Hurdus is very friendly, helpful and will always go the extra mile - thank you Jan!”

Polaroid Eyewear - 20/05/08

“This is the first time I have used Yes Gifts for a project and I was very impressed by the service we received from Emma Naylor. She knows exactly what she's talking about and was able to give me excellent advise during the course of the project. We will definitely use Yes Gifts again, as their level of Customer Service is outstanding.”

Headley Brothers Ltd - 20/05/08

“I have been extremely impressed by the service that I have received so far. Jan is professional, friendly and communicative. Any problems are always quickly rectified, and queries swiftly answered. It has been a pleasure to work with her.”
“We were very happy with the coasters that we had produced.”

Jade Studio - 20/05/08

“Jan has been extremely helpful and understanding to my needs. Everything that i needed from product knowledge to even artwork amends were made quickly and smoothly allowing me to confidently inform my client that their items will be delivered on time and in perfect condition unlike many items we have had produced from similar suppliers in the past.”
“All products that I ordered arrived in perfect condition and arrived well packaged... and the client has been 100% happy with everything provided.”

Innocent Drinks - 20/05/08

“YesGifts are the kind of company I like. They are flexible to our requirements and delivered a great product, on time, in budget, smothered in ease and humour.”

YesGifts - Customer Comments